Air Arabia Abu Dhabi has unveiled a new, passenger-friendly initiative in collaboration with Morafiq, a leading airport services provider. Together, they have launched a home check-in service designed to streamline the travel experience for passengers.
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Key Features of the Home Check-In Service
The new home check-in service enables travelers to complete the check-in process, including baggage drop-off and boarding pass collection, from the convenience of their homes. This service allows passengers to avoid long queues and save valuable time at the airport.
The check-in can be scheduled between 24 hours and five hours before the flight’s scheduled departure, offering flexibility to passengers who want a smoother travel experience.
How It Works
Passengers can easily book the home check-in service through Morafiq’s app, website, or via Air Arabia’s official website and customer service. On the day of departure, passengers simply skip the airport check-in counters and head directly to security, reducing pre-flight stress.
Dedicated Morafiq staff manage every step of the process, from collecting luggage to issuing boarding passes, ensuring a seamless and hassle-free journey.
Statements from Key Leaders
Adel Al Ali, Group CEO of Air Arabia, highlighted the value of this service, saying,
“This partnership with Morafiq reinforces our commitment to providing innovative solutions that simplify and enhance the travel experience. The Home Check-In service is another step towards offering added convenience and streamlining the journey for our passengers, helping them save time.”
Titten Yohannan, Chairman and CEO of OACIS EMEA (which owns Morafiq Aviation Services), emphasized their shared goals, stating,
“This collaboration reflects our dedication to improving travel flexibility, safety, and convenience for travelers in Abu Dhabi.”
This partnership marks another step in Air Arabia’s efforts to improve the overall customer experience, helping travelers enjoy more efficient and stress-free journeys.
