Interviewer: Hi Ms. Al Rostamani, It’s a pleasure to speak with you. As the first female CEO of a UAE-based bank, you’ve certainly made a significant impact. Can you start by sharing what inspired you to pursue a career in banking and finance?
Hana Al Rostamani: Hello and thank you for the opportunity. My journey into banking was driven by a fascination with financial systems and their role in shaping economies. The ability to influence financial strategies and drive innovation in such a dynamic industry was compelling. I’ve always been passionate about creating positive change, and the banking sector offered a platform where I could make a meaningful impact.
Interviewer: Your leadership at First Abu Dhabi Bank (FAB) has been remarkable, particularly with the bank’s record-breaking performance. What do you believe have been the key factors behind FAB’s success under your leadership?
Hana Al Rostamani: Achieving record-breaking performance at FAB has been a result of a few critical factors. Firstly, our focus on embedding a culture of innovation has been central. We’ve driven growth through strategic initiatives and by enhancing our digital capabilities. Secondly, our commitment to excellence in customer service and operational efficiency has played a crucial role. The results we’ve achieved, including the 16 percent year-on-year growth in net profit for the first half of 2024, reflect the strength of our strategies and the dedication of our team.
Interviewer: In March 2024, FAB announced a significant partnership with MasterCard. Can you elaborate on how this partnership will impact FAB and the broader financial landscape in the region?
Hana Al Rostamani: The partnership with MasterCard represents a transformative step for FAB and the wider financial ecosystem in the region. This exclusive, long-term global collaboration will enhance our digital payments capabilities and drive innovation across key markets such as the UAE, KSA, Oman, and Egypt. By leveraging MasterCard’s technology and expertise, we aim to advance digital payments and improve financial inclusion, ultimately benefiting consumers and businesses across the region.
Interviewer: Sustainability has been a major focus for you and FAB. Could you tell us more about FAB’s sustainability goals and the significance of the $135 billion pledge unveiled during COP28?
Hana Al Rostamani: Sustainability is at the heart of our strategy at FAB. Our pledge to offer over $135 billion in sustainable and transition financing by 2030 is a significant commitment to fostering responsible and ethical banking practices. This pledge, announced during COP28, underscores our dedication to supporting sustainable development and addressing environmental challenges. It’s about aligning our financial strategies with broader global sustainability goals and contributing to a greener future.
Interviewer: You’ve also made considerable strides in advancing digital and customer-focused banking at FAB. How do you envision the future of banking, and what role do you see FAB playing in this future?
Hana Al Rostamani: The future of banking will be heavily influenced by digital transformation and customer-centric innovations. I envision a banking environment where technology and personalized service are seamlessly integrated to offer customers enhanced experiences. At FAB, we are committed to leading this transformation by investing in digital technologies and maintaining a customer-first mindset. Our goal is to be at the forefront of innovation, providing solutions that meet the evolving needs of our clients and drive industry standards.
Interviewer: Your extensive experience includes previous roles at First Gulf Bank, Citibank, and AW Rostamani Group. How have these experiences shaped your approach to leadership at FAB?
Hana Al Rostamani: Each of my previous roles has contributed to shaping my leadership approach. At First Gulf Bank and Citibank, I gained valuable insights into global financial practices and strategic management. My time at AW Rostamani Group provided a deeper understanding of consumer-focused banking. These experiences have equipped me with a diverse perspective on banking operations and leadership, allowing me to implement strategies at FAB that are both innovative and responsive to market demands.
Interviewer: As Chair of the Global Council on the Sustainable Development Goals, what initiatives are you focusing on, and how do you see these goals impacting the banking sector?
Hana Al Rostamani: As Chair of the Global Council on the Sustainable Development Goals, I am particularly focused on Development Goal 7: ‘Affordable and Clean Energy.’ This goal aligns with our sustainability agenda and has significant implications for the banking sector. By promoting investments in clean energy and supporting sustainable projects, we can drive positive environmental impact and contribute to global energy transition efforts. It’s crucial for the banking sector to support these goals and integrate sustainability into core business strategies.
Interviewer: You also serve on several boards and advisory roles. How do these positions complement your role as CEO of FAB, and what do you hope to achieve through these affiliations?
Hana Al Rostamani: Serving on various boards and advisory roles allows me to contribute to broader industry initiatives and gain insights from different perspectives. These positions complement my role at FAB by providing a platform to influence policy and collaborate on key issues affecting the financial sector. Through these affiliations, I aim to drive industry advancements, support sustainable development, and foster cross-border collaboration that benefits both the banking sector and the wider community.
Interviewer: Finally, what advice would you give to young women aspiring to leadership roles in finance and banking?
Hana Al Rostamani: My advice to young women aspiring to leadership roles is to pursue their goals with confidence and determination. The finance and banking sectors offer incredible opportunities for those willing to embrace challenges and drive innovation. Focus on building a strong foundation of skills and knowledge, seek mentorship and support, and never underestimate the power of perseverance. Leadership in this field requires a combination of vision, resilience, and a commitment to continuous learning and growth.
Interviewer: Thank you, Ms. Al Rostamani, for sharing your insights and experiences with us. It’s been a pleasure to learn more about your impactful journey and the future of banking.
Hana Al Rostamani: Thank you for the opportunity. It’s been a pleasure discussing these topics, and I appreciate your interest in our work at FAB and the broader banking industry
